We offer you three different payment methods.

PayPal

Credit and debit card

SEPA direct debit

For group travel, travel agencies, clubs, etc. of 8 or more persons, you are welcome to send us an enquiry by email. In this case, we will issue you an invoice.

That depends on the fare you have selected. Please check before booking whether cancellation or rebooking is offered in your selected fare.

That depends on the fare you have selected. Please check before booking whether a name change is offered in your selected fare.

Yes, please go to "My Bookings", enter your surname and the eight-character booking code. You will have received the booking code by email after a successful booking. If you have not received an email, please also check your spam folder.

If you booked on the AIR UNIQON website, you will not receive a physical ticket. After you have booked your trip, you will receive a booking code from us by email. If you have not received an email, please also check your spam folder.

With this booking code and your surname, you can check in via our online check-in area and then receive your digital boarding pass.

Alternatively, you can also check in at one of our check-in counters at the departure airport. For this, you will need your ID card or passport. You will then receive your printed boarding pass.

Only once you have your boarding pass can you pass through the security area at the airports and subsequently board the aircraft. Please keep your boarding pass safe.

To complete a booking successfully, please provide the full name, date of birth and gender of all travellers. In addition, we draw your attention to our General Conditions of Carriage and the Privacy Policy.

Yes, you can take your pet on a flight. However, you must observe the following points.

1. We only accept dogs and cats.
2. The number of dogs and/or cats allowed is limited.
3. During the flight, the animal must be stowed in a carrier. This carrier must comply with IATA standards. Please inform yourself accordingly.
4. The carrier must be able to fit under the seat and must not weigh more than 8 kg including the animal.
5. Only one animal may be transported in each carrier.

After you have booked your trip, you will receive a booking code from us by email. If you have not received an email, please also check your spam folder. You have the following options for checking in:

• With this booking code and your surname, you can check in via our online check-in area and then receive your digital boarding pass. Online check-in is available 48 hours before the scheduled departure.
• Alternatively, you can also check in at one of our check-in counters at the departure airport. For this, you will need your ID card or passport. You will then receive your printed boarding pass. Our check-in counters open 90 minutes before the scheduled departure.

Yes, if you have booked our paid escort service, seat reservation is included.

No, pushchairs or buggies must be checked in as hold baggage. We will then transport them free of charge in the cargo hold. It is possible to transport your child in the pushchair or buggy up to the boarding gate. The pushchair or buggy will then be loaded and will be available to you immediately after arrival.

Yes, babies and infants under 2 years of age pay a reduced ticket price.

Yes, you may bring baby food and/or food for your child on board.

Yes, on AIR UNIQON flights operated by Avantiair, children aged 5 to 11 may travel alone. However, you must book our paid escort service. Our escort service costs €50. Please contact us or send us an email: ops@airuniqon.com

If your baggage is too heavy or too large, you will have to pay a fee at the airport. As a general rule, on all AIR UNIQON flights operated by Avantiair, carry-on baggage must not exceed 8 kg and checked baggage must not exceed 20 kg.

Prices vary depending on the fare booked:

BASIC: (Carry-on and/or checked baggage not included)

• 1x carry-on baggage of max. 8 kg can be added online - cost: 49,00 €or
• 1x checked baggage of max. 20 kg can be added online - cost: 41,00 €

In case of excess weight

• Checked baggage - €20 per kg. You pay this fee at the airport.

SMART: (Carry-on and checked baggage included)

• 1x checked baggage of max. 20 kg can be added online - cost: 59,00 €

In case of excess weight

• Checked baggage - €20 per kg. You pay this fee at the airport.

BUSINESS: (Carry-on and 2x checked baggage included)

In case of excess weight

• Checked baggage - €35 per kg. You pay this fee at the airport.